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Our Role
Vision and Mission
Facts & Figures
Our Services
ESTA People

Calling 000 when there is no emergency puts lives at stake because it may delay help to someone in genuine need.

ESTA Vision

Service Excellence in Everything We Do

ESTA Mission

  • Provide the critical link between the community and emergency services
  • Provide integrated Statewide emergency communications services
  • Work together with the Emergency Services Organisations to help them achieve their goals

police car police calltaker



ESTA Dispatcher

"Delivering babies, providing CPR instructions or treating a snake bite - no two days are the same"

Last updated 6th January, 2017
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
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