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Vision and Mission
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Our Services
ESTA People

We prefer the phrase "Triple Zero" over "Triple Oh" because of potential confusion when using alphanumeric keypads which could cause people to incorrectly dial "666" in an emergency, not Triple Zero (000).

ESTA Vision

Service Excellence in Everything We Do

ESTA Mission

  • Provide the critical link between the community and emergency services
  • Provide integrated Statewide emergency communications services
  • Work together with the Emergency Services Organisations to help them achieve their goals

police car police calltaker



ESTA Calltaker

"ESTA cannot send help if it doesn't know where the emergency is - knowing your location is essential"

Last updated 6th January, 2017
Emergency Service Organisations
CFAAmbulanceMetro FireVictoria PoliceState Emergency Service
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